Shipping Policy

Last Updated: September 2026

At Paw Haven, we're committed to delivering quality pet products safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing

Once your order is placed, we begin preparing it for shipment.

• Processing Time: 1-3 business days
• Orders are processed Monday through Friday, excluding public holidays.
• Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Estimated delivery times vary depending on your location. We explicitly fulfill orders to our active operational markets listed below:

Please note these are estimated delivery times based on current carrier performance.

 

Shipping Costs

We are proud to offer Free Standard Shipping on all product orders across our active delivery regions. There are no hidden delivery fees applied at checkout.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number. Please allow 2–5 business days for tracking information to update after shipment.

Multiple Packages

Some orders may be shipped in separate packages. This happens because products may come from different specialized fulfillment centers or suppliers. If your order arrives in multiple shipments, the remaining items are still safely on their way.

Need Help?

If you have any questions about your order or tracking, please reach out to our dedicated support team via our Contact Us page or email us directly at pawhavn2@gmail.com.